# Terms and Conditions
Last Updated: December 10, 2024
## 1. Introduction
Welcome to Pixzalbari. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging our services.
## 2. Services
2.1. We provide graphic design services including but not limited to:
– Logo design
– Brand identity design
– Marketing materials
– Website design
– Social media graphics
– Print design
– Packaging design
– Digital illustrations
2.2. All services are provided on a project basis as outlined in individual project proposals or service agreements.
## 3. Project Process
3.1. **Project Initiation**
– All projects begin upon receipt of a signed agreement and the required deposit payment
– Project requirements must be provided in writing
– Timeline expectations will be established at project start
3.2. **Revisions**
– Each project includes [X] rounds of revisions as standard
– Additional revisions will be charged at our current hourly rate
– Major changes to the project scope may require a new quote
## 4. Payment Terms
4.1. **Pricing**
– All prices are quoted in [Currency]
– Quotes are valid for 30 days from issuance
– Rush fees may apply for expedited projects
4.2. **Payment Schedule**
– 50% non-refundable deposit required to commence work
– Remaining balance due upon project completion
– Final files will be released only after full payment is received
4.3. **Late Payments**
– Payments overdue by 30 days will incur a 5% monthly interest charge
– We reserve the right to pause work on active projects if payments are overdue
## 5. Intellectual Property Rights
5.1. **Ownership**
– Client owns final deliverables upon full payment
– We retain ownership of all preliminary designs and unused concepts
– We maintain the right to display final work in our portfolio
5.2. **Copyright**
– Clients are responsible for ensuring they have proper rights to use any provided materials
– We guarantee original work free from copyright infringement
– Font licenses and stock images are not included unless specified
## 6. Client Responsibilities
6.1. The client agrees to:
– Provide clear project briefs and requirements
– Supply necessary content and materials in a timely manner
– Review and provide feedback within agreed timeframes
– Ensure all provided materials are legally cleared for use
## 7. Project Cancellation
7.1. **By Client**
– Project cancellation must be submitted in writing
– Deposit is non-refundable
– Client will be billed for all work completed up to cancellation date
7.2. **By Agency**
– We reserve the right to terminate projects due to:
– Non-payment
– Unethical or illegal requests
– Lack of client communication
– Harassment or abuse of staff
## 8. Confidentiality
8.1. We agree to:
– Keep client information confidential
– Not disclose sensitive business information
– Sign additional NDAs if required
– Secure storage of client materials
## 9. Project Delivery
9.1. **File Formats**
– Final files will be delivered in agreed-upon formats
– Source files are provided only if specified in the agreement
– Additional file formats may incur extra charges
9.2. **Timeline**
– Delivery dates are estimates and subject to client response times
– Delays caused by client will affect final delivery date
– Rush requests may incur additional fees
## 10. Limitation of Liability
10.1. We are not liable for:
– Indirect or consequential losses
– Issues arising from client-provided materials
– Third-party services or products
– Damages exceeding the project fee
## 11. Warranties
11.1. We warrant that:
– All work will be original or properly licensed
– Services will be performed professionally
– We have the right to enter into this agreement
## 12. Disputes
12.1. Any disputes will be:
– First addressed through informal negotiation
– If unresolved, submitted to mediation
– Finally resolved through arbitration
– Governed by [Jurisdiction] law
## 13. Changes to Terms
13.1. We reserve the right to:
– Update these terms at any time
– Notify clients of significant changes
– Apply new terms to future projects
## 15. Agreement
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.